"HENDRICKS TARTAN" Collar
This custom beige tartan with aqua, denim and charcoal accents exclusive to Hendricks and Maple printed collar is from our Hendricks Tartan Range and is a MUST HAVE accessory to your pets wardrobe. All our collars are adjustable and padded for comfort, match this with the over the collar style bandana for a super cute statement. Complete your look with the matching lead, adjustable classic style harness, disposable bag holder and adjustable car restraint all sold seperately or save money purchasing as a 5pce set.
Available in sizes XSmall, Small, Medium and Large. Your measurements should allow for a 2-3cms extra width for comfort and the more adjustment you have the better.
Our XS size collars also fit many adult feline furry family members too! Its a chunkier look but we love it so why not give your MEOW some WOW at the same time or match your entire fur family!
Our chunky knit roll neck jumper in Oatmeal" and "Cornflower Blue" for big BOWs and our Cable Knit Turtle Neck Jumper in "Smoke", "Crema"and "Denim" for our tiny BOWs matches this design. Always measure your pet for the correct fit and if inbetween sizes go up a size.
PRODUCT INFO & CARE
NOTE Adjustable harness and accessories are machine washable in a laundry bag and should be laid flat to dry. Do not bleach, do not tumble dry, do not iron. Fabrics may fade over time. Made from natural and synthetic fibres. Custom Hendricks and Maple design printed neoprene fabric with breathable mesh lining, with adjustable harness points at both the neck and the chest for the perfect fit.
Match your look with the matching accessories for this custom print including lead, collar and disposable bag holder. Some designs also have matching bandanas and car restraints.
Different designs and manufacturers have different sizings so always measure your pet for the perfect fit for the design you are buying. You want to measure your pet around the neck and chest points (behind the legs at the widest point) and must allow an additional few cms (slip 3 fingers widths in when measuring) at each of these points for your pets comfort.
EXCHANGE & REFUND POLICY
Thank you for your business. We hope that you love your purchase and giving your BOW some WOW.
If however there is a problem here are our exchange and return policies:
Refunds are only provided on items that are faulty or incorrectly supplied. You can obtain a store credit for incorrect sizes or change of mind purchases within 30 days of purchase if the goods are in the same condition as received with all tags and labels still attached, in the original packaging and unused. Unfortunately we cannot cover postage costs for returning these items and any store credit will not include shipping costs as they are not refundable.
Before returning any goods to us for either faulty or incorrect items, refunds, exchanges or change of mind purchases please email us at hendricksandmaple@gmail.com with your name, order number and invoice number and date purchased with photos of the product within 7 days of receipt for faulty items and within 30 days of purchase for incorrect sizing/change of mind and we will reply to you as soon as possible to resolve the situation. Please don't just send products without speaking with us first.
For faulty goods please provide photos of the problem and we will discuss returning the item to us for inspection. We will send a replacement to you (or refund if no stock is available) once your refund is approved. All goods are checked prior to sending that they are not faulty and will arrive to you in great condition. If something is missing from your order please contact us immediately.
If you have ordered an incorrect size or have change of mind we will do our best to exchange the item for the size you require, stock depending, or exchange for a same-priced product however we can not cover postage expenses and you will need to return the item back to us for processing first at your expense before we can issue an exchange. The item must be in the condition it was received with all tags and labels still attached, in original packaging and unused to be approved for exchange. Please email us first within 30 days of purchase to discuss before returning.
We will exchange your item for another size if approved or if we do not have stock exchange for another same-priced product. In some circumstances we will give you a store credit. Shipping costs will not be covered in a store credit or exchange agreement however as these charges are not refundable.
SHIPPING INFO
We use Australia Post standard domestic parcel service in international post to send our goods. Please see final shipping cost which will be calculated in the checkout section and based on the weight of your total order. Some items covered by standard rate shipping.
SIZE CHART - NEOPRENE CLASSIC HARNESSES & COLLARS
Our printed neoprene classic-style harnesses and collars come in 4 sizes XS-L. Please measure your BOW prior to purchase for the correct fit and go up a size if on the edge of the range. Always allow an additonal 2-3cms or 3 fingers under the measuring tape for your BOWs comfort.
Size Harness Neck Harness Chest Collar Length Width
XS 29-36cms 36-48cms 22-30cms 1.5cms
S 35-44cms 41-54cms 28-43cms 1.5cms
M 39-51cms 46-61cms 33-51cms 2cms
L 42-56cms 57-83cms 41-66cms 2.5cms